[Fix] USB Not Working in HP Envy Series Laptops/Notebooks

For those users who have purchased HP Envy series laptops and in some particular models i.e., with Intel 7 series and C216 Chipset Family, they don’t come with the operating system pre-installed. That’s fine because most laptops come with the latest version of Windows for obvious reasons, yet so many people still love Windows 7 for its simplicity, speed, and usage. Although HP gives all the required drivers with the laptops in a CD. However, since those drivers should be future compatible, hence HP didn’t include USB drivers of the laptop in Driver CD as they’re supposed to be supported by OS itself. So, the issue people facing after installing Windows 7 32 or 64 bit is, after installing the OS, Windows 7 is unable to install the appropriate driver by itself online, nor does Windows Update helps.

If you check out the device information, it would be something similar as below:

Realtek PCIE CardReader
Chip: Realtek Semiconductor RTS5229 PCIe Card Reader
Detail
PnpID
VEN_10EC&DEV_5229&SUBSYS_1969103C&REV_01
Vendor
Realtek Semiconduct Corp.
Device
Realtek PCIE CardReader
Chip Vendor
Realtek Semiconductor
Chip
RTS5229 PCIe Card Reader

Realtek PCIe GBE Family Controller
Chip: Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Detail
PnpID
VEN_10EC&DEV_8168&SUBSYS_1969103C&REV_0C
Vendor
Realtek
Device
Realtek PCIe GBE Family Controller
Chip Vendor
Realtek Semiconductor
Chip
RTL8168/8111 PCIe Gigabit Ethernet Adapter

3rd Gen Core processor DRAM Controller - 0154
Chip: Intel Core i7/i5/i3 DRAM Controller
Detail
PnpID
VEN_8086&DEV_0154&SUBSYS_1969103C&REV_09
Vendor
Intel
Device
3rd Gen Core processor DRAM Controller - 0154
Chip Vendor
Intel
Chip
Core i7/i5/i3 DRAM Controller

Intel(R) HD Graphics 4000
Chip: Intel Core i7/Xeon Graphics Controller
Detail
PnpID
VEN_8086&DEV_0166&SUBSYS_1969103C&REV_09
Vendor
Intel Corporation
Device
Intel(R) HD Graphics 4000
Chip Vendor
Intel
Chip
Core i7/Xeon Graphics Controller

Intel(R) Centrino(R) Wireless-N 2230
Chip: Intel Centrino Wireless-N 2230
Detail
PnpID
VEN_8086&DEV_0887&SUBSYS_40628086&REV_C4
Vendor
Intel Corporation
Device
Intel(R) Centrino(R) Wireless-N 2230
Chip Vendor
Intel
Chip
Centrino Wireless-N 2230

Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03
Chip: Intel 7 Series/C216 Chipset Family SATA AHCI Controller
Detail
PnpID
VEN_8086&DEV_1E03&SUBSYS_1969103C&REV_04
Vendor
Intel
Device
Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family SATA AHCI Controller

Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Chip: Intel 7 Series/C216 Chipset Family PCIe Port #1
Detail
PnpID
VEN_8086&DEV_1E10&SUBSYS_1969103C&REV_C4
Vendor
Intel
Device
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family PCIe Port #1

Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Chip: Intel 7 Series/C216 Chipset Family PCIe Port #3
Detail
PnpID
VEN_8086&DEV_1E14&SUBSYS_1969103C&REV_C4
Vendor
Intel
Device
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family PCIe Port #3

Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Chip: Intel 7 Series/C216 Chipset Family PCIe Port #4
Detail
PnpID
VEN_8086&DEV_1E16&SUBSYS_1969103C&REV_C4
Vendor
Intel
Device
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family PCIe Port #4

High Definition Audio Controller
Chip: Intel 7 Series/C216 Chipset Family High Definition Audio Controller
Detail
PnpID
VEN_8086&DEV_1E20&SUBSYS_1969103C&REV_04
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family High Definition Audio Controller

Synaptics SMBus Driver
Chip: Intel 7 Series/C216 Chipset Family SMBus Host Controller
Detail
PnpID
VEN_8086&DEV_1E22&SUBSYS_1969103C&REV_04
Vendor
Synaptics
Device
Synaptics SMBus Driver
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family SMBus Host Controller

Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Chip: Intel 7 Series/C216 Chipset Family USB EHCI Controller #1
Detail
PnpID
VEN_8086&DEV_1E26&SUBSYS_1969103C&REV_04
Vendor
Intel
Device
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family USB EHCI Controller #1

Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Chip: Intel 7 Series/C216 Chipset Family USB EHCI Controller #2
Detail
PnpID
VEN_8086&DEV_1E2D&SUBSYS_1969103C&REV_04
Vendor
Intel
Device
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family USB EHCI Controller #2

@system32\drivers\pci.sys,#3075;Universal Serial Bus (USB) Controller [UNKNOWN DEVICE]
Chip: Intel 7 Series/C216 Chipset Family USB XHCI Controller
Detail
PnpID
VEN_8086&DEV_1E31&SUBSYS_1969103C&REV_04
Vendor
Device
@system32\drivers\pci.sys,#3075;Universal Serial Bus (USB) Controller
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family USB XHCI Controller

Intel(R) Management Engine Interface
Chip: Intel 7 Series/C216 Chipset Family HECI Controller #1
Detail
PnpID
VEN_8086&DEV_1E3A&SUBSYS_1969103C&REV_04
Vendor
Intel
Device
Intel(R) Management Engine Interface
Chip Vendor
Intel
Chip
7 Series/C216 Chipset Family HECI Controller #1

Intel(R) HM77 Express Chipset LPC Controller - 1E57
Chip: Intel HM77 Chipset LPC Controller
Detail
PnpID
VEN_8086&DEV_1E57&SUBSYS_1969103C&REV_04
Vendor
Intel
Device
Intel(R) HM77 Express Chipset LPC Controller - 1E57
Chip Vendor
Intel
Chip
HM77 Chipset LPC Controller

Cypress Hi-Speed 4-Port USB 2.0 Hub
Vendor: Cypress
PnpID: VID_04B4&PID_6560
Device: Hi-Speed 4-Port USB 2.0 Hub

Chicony Electronics USB Device
Vendor: Chicony Electronics
PnpID: VID_04F2&PID_B3A6
Device: USB Device

DigitalPersona 0050)
Vendor: DigitalPersona
PnpID: VID_138A&PID_0050
Device: 0050)

Raritan Computer USB Device
Vendor: Raritan Computer
PnpID: VID_14DD&PID_1005
Device: USB Device

Intel Integrated Rate Matching Hub
Vendor: Intel
PnpID: VID_8087&PID_0024
Device: Integrated Rate Matching Hub

Intel USB 2.0 Bluetooth Adapter
Vendor: Intel
PnpID: VID_8087&PID_07DA
Device: USB 2.0 Bluetooth Adapter

USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub20
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09

USB Composite Device
Vendor: Microsoft
PnpID: usb\composite

CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom

ACPI x64-based PC
Vendor: Microsoft
PnpID: acpiapic

Disk drive
Vendor: Microsoft
PnpID: gendisk

IDE Channel
Vendor: Microsoft
PnpID: internal_ide_channel

Standard PS/2 Keyboard
Vendor: Microsoft
PnpID: *pnp0303

IDT High Definition Audio CODEC
Vendor: IDT
PnpID: hdaudio\func_01&ven_111d&dev_76e0&subsys_103c1969

Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}

Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}

Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}

Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}

Microsoft Trusted Audio Drivers
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}

Intel(R) Display Audio
Vendor: Intel(R) Corporation
PnpID: hdaudio\func_01&ven_8086&dev_2806&subsys_80860101

Generic PnP Monitor
Vendor: Microsoft
PnpID: *pnp09ff

Synaptics SMBus ClickPad
Vendor: Synaptics
PnpID: *syn1e90

WAN Miniport (SSTP)
Vendor: Microsoft
PnpID: ms_sstpminiport

WAN Miniport (IKEv2)
Vendor: Microsoft
PnpID: ms_agilevpnminiport

WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport

WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport

WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport

WAN Miniport (IPv6)
Vendor: Microsoft
PnpID: ms_ndiswanipv6

WAN Miniport (Network Monitor)
Vendor: Microsoft
PnpID: ms_ndiswanbh

Bluetooth Device (Personal Area Network)
Vendor: Microsoft
PnpID: bth\ms_bthpan

WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip

Microsoft ISATAP Adapter
Vendor: Microsoft
PnpID: *isatap

RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}

Bluetooth Device (RFCOMM Protocol TDI)
Vendor: Microsoft
PnpID: bth\ms_rfcomm

Microsoft Teredo Tunneling Adapter
Vendor: Microsoft
PnpID: *teredo

Microsoft Virtual WiFi Miniport Adapter
Vendor: Microsoft
PnpID: {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp

Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum

UMBus Root Bus Enumerator
Vendor: Microsoft
PnpID: root\umbus

Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou

Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd

Composite Bus Enumerator
Vendor: Microsoft
PnpID: root\compositebus

ACPI Fan
Vendor: Microsoft
PnpID: *pnp0c0b

Microsoft Virtual Drive Enumerator Driver
Vendor: Microsoft
PnpID: root\vdrvroot

Volume Manager
Vendor: Microsoft
PnpID: root\volmgr

File as Volume Driver
Vendor: Microsoft
PnpID: root\blbdrive

Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios

Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08

Microsoft Windows Management Interface for ACPI
Vendor: Microsoft
PnpID: *pnp0c14

ACPI Lid
Vendor: Microsoft
PnpID: *pnp0c0d

ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c

ACPI Thermal Zone
Vendor: Microsoft
PnpID: acpi\thermalzone

ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton

Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02

PCI bus
Vendor: Microsoft
PnpID: *pnp0a03

System board
Vendor: Microsoft
PnpID: *pnp0c01

UMBus Enumerator
Vendor: Microsoft
PnpID: umb\umbus

Intel(R) 82802 Firmware Hub Device
Vendor: Microsoft
PnpID: *int0800

Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000

System timer
Vendor: Microsoft
PnpID: *pnp0100

High precision event timer
Vendor: Microsoft
PnpID: *pnp0103

Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200

System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00

Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04

Microsoft ACPI-Compliant Embedded Controller
Vendor: Microsoft
PnpID: *pnp0c09

Intel(R) Smart Connect Technology Device
Vendor: Intel
PnpID: acpi\int33a0

HP Mobile Data Protection Sensor
Vendor: Hewlett-Packard Development Company, L.P.
PnpID: acpi\hpq6007

Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_intel64

Generic volume shadow copy
Vendor: Microsoft
PnpID: storage\volumesnapshot

Validity Sensors (WBF) (PID=0050)
Vendor: Validity Sensors, Inc.
PnpID: usb\vid_138a&pid_0050

USB Video Device
Vendor: Microsoft
PnpID: usb\class_0e

Generic volume
Vendor: Microsoft
PnpID: storage\volume

Microsoft AC Adapter
Vendor: Microsoft
PnpID: acpi\acpi0003

Microsoft Composite Battery
Vendor: Microsoft
PnpID: composite_battery

Microsoft ACPI-Compliant Control Method Battery
Vendor: Microsoft
PnpID: acpi\pnp0c0a

Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter
Vendor: Intel
PnpID: root\amppal

Generic Bluetooth Adapter
Vendor: Microsoft
PnpID: usb\class_e0&subclass_01&prot_01

Microsoft Bluetooth Enumerator
Vendor: Microsoft
PnpID: bth\ms_bthbrb

Fix USB Not Working in HP Envy Laptops

So, to fix USB not working in HP Ency series laptops, all you need to download and install the right USB driver for Windows 7, and you’re good to go. Download this latest version of USB 3.0 driver by Intel.

Intel USB 3.0 eXtensible Host Controller Driver for Intel 7 Series/C216 Chipset Family

File Name:  Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver.zip Driver Version: 1.0.10.255 Download: Direct Link

This USB 3.0 eXtensible driver is not compatible with the operating system prior to Windows 7. This driver contains support for following Intel chipsets and Intel processors:

• Intel® 7 Series/C216 Chipset Family
• 3rd generation Intel Core™ Processor Family
• 2nd generation Intel Core™ i3 Processor
• 2nd generation Intel Core™ i5 Processor
• 2nd generation Intel Core™ i7 Processor
• 2nd generation Intel Core™ i7 Extreme Processor

Following Operating System are supported:

Windows 7 Operating System (both 32-bit and 64-bit versions) Windows Server 2008 R2* 64-bit Operating System

This driver will install the following drivers and applications upon installing:

• Intel® USB 3.0 eXtensible Host Controller Driver
• Intel® USB 3.0 Root Hub Driver
• Intel® USB 3.0 Host Controller Switch Driver
• Intel® USB 3.0 Monitor